Shipping & delivery
From our Coffs Harbour warehouse to your next project, we make getting your timber simple. Explore delivery and collection options to find the right fit for you.
A little timber inspiration, delivered. Samples and eligible small accessories generally travel with Australia Post. Available services and charges appear at checkout, with tracking where included. Smaller items may travel separately from long timber orders.
Four ways to get it there
Available options depend on your order and address. You’ll see what’s available at checkout.
Choose collection from the available Mainfreight or partner depot offered at checkout. You’ll see the depot location, collection hours and estimated transit time where available.
Good to know: Wait for confirmation that your freight is ready to collect. Bring a suitable vehicle or trailer, load restraints and your consignment details, and collect within the period advised by the carrier.
Local to us? Collect your eligible order directly from our Coffs Harbour Warehouse.
Good to know: Pickup is by arrangement, Monday–Friday, 8am–4pm, excluding NSW public holidays. Wait for our ready-to-collect confirmation before heading over.
Have your timber delivered to a suitable workplace or building site, ready for the next stage of your project.
Good to know: A forklift or other suitable unloading equipment is likely to be required. Arrange someone to receive and safely unload the order, and let us know your site hours and access details.
Bring your project home with residential freight delivery. A HIAB—a truck-mounted crane—unloads your timber at the kerbside.
Good to know: Kerbside delivery means unloading at the kerb, rather than carrying packs inside your home. We may contact you before dispatch to confirm safe access and arrangements. Please have someone available to receive your order.
Let’s talk delivery costs
Add your products to the cart, then enter your delivery address at checkout to see the available delivery options and estimated charges.
No suitable option showing, or a location that needs a little extra planning? We’re happy to help.
Ask us about deliveryOn its way to something beautiful
Choose the delivery or collection option that suits your order at checkout.
We get your order ready and confirm access or unloading arrangements with you where needed.
Once dispatched, we email your available tracking details. Tracking can take a little time to become active.
In stock? We aim to dispatch eligible freight orders the same weekday where possible. Orders are processed Monday–Friday, excluding NSW public holidays.
Ordering incoming stock? Look for the approximate dispatch date before purchase where available. Your complete order normally travels together once all products are available.
Transit estimates are shown at checkout where available, in business days. Dates are estimates, so allow a little breathing room and wait until your timber has arrived and been checked before booking trades.
Ready, set, delivery
Long timber packs need a little more room than your everyday parcel. These quick checks help everything run smoothly.
Narrow roads, steep driveways or overhead obstructions? Let us know before dispatch.
Arrange someone to receive your order, plus suitable unloading equipment for business or site deliveries.
Match your vehicle, trailer and load restraints to the length and weight of your timber packs.
Have a dry place ready to store your timber flat, supported and protected. Check the packs on arrival and contact us if anything needs attention.
Real people. Practical help.
Send us your postcode, the timber you’re considering and any access questions. We’ll help you work out the next step.
